Transport information
Shipping costs within the Czech Republic are:
PPL - pickup points (including Alza boxes) / 77 CZK
PPL - home delivery / 99 CZK
Zásilkovna - pickup point / 89 CZK
Please specify your preferred pickup point in the order notes if it differs from your home address.
Depending on the type of item purchased (if it is custom-made, it is made only after the order is placed, so please allow a few extra days) and the time of year (especially during the Christmas season), order processing takes 3 to 14 business days.
Your package will be sent via a trackable courier service, and delivery usually takes 1 to 3 business days. Once your order has been shipped, you will receive an email with a tracking number so you can follow your parcel and check its estimated delivery date.
If you have a specific deadline or would like to check before purchasing whether your jewelry will arrive by a certain date, please don't hesitate to contact me.
BS Macrame is not responsible for shipping delays or undelivered packages, but I am fully available to quickly resolve any shipping-related issues. You can contact me by email at info@bsmacrame.com, including your order number, or send me a message on Instagram.
· ·· · · • ✦ • · · ·· ·
For international shipping within the European Union:
Shipping costs €9.69.
Your order will be sent via fast, secure, tracked shipping with PPL CZ, which hands parcels over to DHL. Once your package has been shipped, you will receive an email with a tracking number.
Estimated delivery time:
· ·· · · • ✦ • · · ·· ·
For international shipping to other countries:
Please CONTACT me BEFORE placing your order with details of your country and address.
Your order will be sent via fast, secure, tracked shipping (UPS or DHL). Once your package has been shipped, you will receive an email with a tracking number.
Please note: your order may be subject to customs duties and/or import taxes, depending on your country's regulations. BS Macrame is not responsible for or in control of this process.
· ·· · · • ✦ • · · ·· ·
BS Macrame is also not responsible for delivery delays or lost shipments. Please track your order and contact me as soon as possible at info@bsmacrame.com if you encounter any problems.
